At https://balance-wellness-coaching.trustedstandard.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This comprehensive Privacy Policy details our commitment to handling personal data responsibly across various jurisdictions, adhering to privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy serves as a guide for personal data processing activities within our digital ecosystem, which includes our applications and services, websites, and any communications with users, such as newsletters, emails, phone calls, or SMS/text messages. It is important to be aware that this policy does not encompass external third-party platforms, each with their own privacy policies, that may be accessed through links on our platform.
We collect a variety of personal data during your interactions with us, such as:
- Account details you provide when creating an account or profile.
- Payment information required to process transactions.
- Financial records relevant to our services.
- Purchase history to facilitate service and support.
- Mobile device identifiers for app functionality and analytics.
- Location data where necessary for location-based services or features.
- Feedback you provide through surveys, forms, or direct communication.
- Social media information if you choose to link your account with us.
- Product information related to the use of our services.
This data is gathered from user input, interactions within our platforms, and through automated technologies like cookies. We also receive information from third parties, which is subject to their respective privacy policies.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, or Analytics and can be managed using our Cookie Manager tool.
We retain personal data only for the duration necessary to fulfill legal obligations and achieve the purposes for which it was collected. Once these purposes are fulfilled, we take appropriate measures to delete or anonymize the data.
To safeguard your personal data, we implement a range of organizational and technical security measures. This includes using encrypted communication channels and partnering with secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not aimed at, and we do not intentionally collect data from, individuals under the age of 18.
As a user, you have rights under various privacy laws depending on your location. These rights include accessing, rectifying, erasing, restricting processing, transferring your data, opting out of processing, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated through an announcement on our website.
For inquiries, unsubscribe requests, or data-related questions, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy and trust are of paramount importance to us, and we are committed to addressing your concerns promptly and effectively.